Conditions of Use


1. Prices and products

- The prices of our products are indicated in euros, inclusive VAT, exclusive Shipping costs.

- For all the articles dispatched outside of the European Union, or for European Union customers which are holder of a valid European VAT number, we only can deduct the Belgian VAT if the order is prepaid by credit card, not by bank transfer. The price will be calculated net of tax automatically on the invoice. only in case of payment by credit card. The customs duties or taxes which are possibly exigible with the delivery are supported by yourself and concern your responsibility. We are not held to check and to inform you of the applicable customs duties and taxes and about the products which can or cannot enter your country. For you to inform some, we advise you to inform you near the proper authorities of your country.

- We do not backorder the items which are not available at the time of your order.

- The items remain the property of until the complete payment.

- Items sold on are reserved to the private customers.

- All electrical items from our webshop (fountains, lamps,...) come with european electricity plugs, unless otherwise specified in the description of the product. Customers from countries outside of Europe (including but not limited to United Kingdom, USA, Canada,...) are solely responsible to obtain the plug adaptor needed for their own country. Please contact us if you are not sure about this before placing your order.

2. Delivery charges

We apply delivery charges to all parcels sent to EUROPE by a traceable way, as Fedex Standard or registered prior post parcel (expected delivery time: 2 à 3 business days). Fedex and registered prior post parcels allow us to follow each sending until destination. Please note that Fedex will not leave your package in your postal box in case you are not at home when they deliver your package. Note that our delivery cost are based on the total weight of the order and according to the country of delivery. For non-European Market countries and non-continental Europe orders, we are able to ship you books, CD's or other items. Your packages may be subject to the customs fees and import duties of the country to which you have your order shipped.

You can also chose the option "Pick Up" for your delivery. This means that you'll pick up your order at the SATAS bookshop in Brussels (Belgium).

3. Payment

The payment of your order is carried out:

- by credit card: Visa, Mastercard-Eurocard, Amex. Only the available items will eventually be charged to your credit card

4. Privacy policy / Clause of confidentiality

Information and data concerning you are necessary to the management of your order. The processing and the collection of these data are carried out in accordance with the Belgian law of December 8, 1992. Following this law, you have a right of access, of correction to your personal data by sending an email to Our site is conceived to be particularly attentive with your needs. For that we must make use of cookies. The purpose of they are to announce your passage, to safeguard your choice of language, to consult the site, and to keep in memory the contents of your basket. We do not disclose customer data to third parties.

5. Promotions

Certain items are available at special reduced prices, which are valid until the date indicated or rupture of our stock. Our promotions are valid for private customers only (not for retailers or/and bulk orders) who finalize their order through the Items bought at reduced prices are not refundable and not redeemable.

6. Validation. Right of renunciation

You state to have taken knowledge and agreed the present General Conditions of Sale before to have placed your order. The finalization of your order is worth thus acceptance of these General Conditions of Sale. Right of renunciation: You can give up your purchase and return us (after prior agreement, please contact us by email or telephone) the goods within 14 working days from the following day of the day of the delivery. The shipping costs are for your account (we will not accept the insufficiently stamped returns), and at your own risks. has the right to refund you only one part of your purchase if this one returns to us in a state which does not allow us to resell it at the full price. Excluded for this right of renunciation are: items bought during sales periods, CDs, videos, DVDs and software from which the plastic wrapping and sealing has been opened.

7. Contact us

If you need to get in touch with us about your order, or for any other enquiry, please send an e-mail to You can phone us at + 32/2/569 69 89 on the normal office hours 10 am till 4 pm (GMT + 1) or send us old fashioned, reliable paper mail to: Infinity Feng Shui IFS scs, Avenue Louise 149/24, B-1050 Brussels, BELGIUM.